Refund and Return Policy

Slipmat Records Return Policy

• We only accept returns for brand new, sealed records with factory defects.

• No returns for “change of mind,” recording/pressing quality, or other subjective reasons.

• Check item descriptions and ask questions before purchasing.

How to Return

• Email sales@slipmatrecords.com to request a return.

• If approved, we’ll provide return instructions.

• Returns sent without approval will not be accepted.

Damages & Issues

• Inspect your order upon arrival.

• Contact us immediately for defective, damaged, or incorrect items.

• Returns must be requested within 7 days of receiving the item.

Exchanges & Refunds

• For exchanges, return the item and place a new order.

• Refunds are issued after inspection and will be processed back to your original payment method.

Return Address
         Slipmat Records : 228 G. Pangilinan St. San Antonio Cavite City. Brgy. 44  Maligaya.

Return Process

• Records will be evaluated for factory defects by playing them in full and recording the playback.

• If a defect is confirmed, we will issue a full refund.

• If the record plays perfectly, no refund will be given, and the customer must pick it up.

• All return and pickup costs are the customer’s responsibility.